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SuiteSmart's Site Satisfaction study provides a systematic approach to gathering insight into the expectations and experience of your site. Surveys are implemented to intercept randomly sampled users at different points of the site, such as before, during, or after they undertake a certain task on the site, such as registration or purchase.
A Site Satisfaction survey includes a powerful reporting module showing real time reports, cross tabs, and raw response data. Site Satisfaction also integrates with other SuiteSmart modules.
A Site Satisfaction survey can be installed in any site in just a few minutes. SuiteSmart creates a custom, hosted, managed database for you, into which all data is stored. Administration and reports are available through a standard Web browser.
- Gather, save and present data
- Available ASP or hosted in your data center
- Implementation in days or hours
- Results available in real time
- Do it yourself model or use our staff
- Easy to use - no programming required
- Quickly gather feedback data in our centralized eRelate Profiling Database
- Make adjustments on the fly, as needed
- Tailor the look and feel to match your brand or online presence
- View your data online, real time
- View simple summary reports, or in depth filters and cross tabs, or export your data
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| News and Views
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"SuiteSmart's research team provided the expertise we needed to conduct a large-scale survey of Fortune 1000 firms. And, their customer service is truly exceptional."
-- Senior Manager, Big 5 Consultant
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